8 Benefits of Social Media for Businesses
Facebook. Instagram. Pinterest. Twitter. LinkedIn. Individual people use these social media platforms to share experiences, get in touch with friends and loved ones, and find new acquaintances. It’s a wonderful digital invention that revolutionized the way we communicate and share information.
Social media use for business is now considered necessary. It's a crucial strategy for connecting with customers, gathering insightful data, and expanding your brand.
As more and more people turn to social media as their primary platform to connect with other users, the importance of social media marketing becomes harder and harder to ignore. After all, if you’re not present in your customers’ social media feeds, then how will you ever reach them? Here are seven benefits of using social media for business that will convince you just how important it really is!
1. Improve brand awareness
Platforms like Facebook, Instagram, or Twitter are natural places to reach new and highly targeted potential customers because more than half of the world's population uses social media. It also helps businesses to stay connected with their existing customer base, which can be a great way to keep your brand fresh in their minds.
In addition, it's easy for your business profile on these platforms to grow organically with quality content if you maintain a consistent posting schedule that aligns with when your target audience is online.
2. Your Brand Stay top of mind
Increase customer engagement and brand loyalty - Every time someone logs into social media, you have the chance to connect with your fans and followers. Your followers will be happy to see your new content in their feeds if you keep your social media posts interesting and educational. This will keep you at the top of their minds so that you are the first place they go when they are ready to make a purchase.
3. Increase website traffic and improve SEO
Nearly half the world’s population uses some sort of social media. Naturally, these platforms are ideal places to reach out and capture potential customers. But this goes the other way as well. People usually scour social media to find what they need. Odds are your business has the product/service that people are looking for!
And that’s not all. You can share useful content such as blogs, photos, and videos from your website on your social media. By directing leads to your website, you are actively boosting your site’s traffic and increase your SEO ranking and SERP ranking.
Social media posts and ads are key ways to drive traffic to your website. Sharing great content from your blog or website to your social channels is a great way to get readers as soon as you publish a new post. There are also paid services that allow you to boost posts, which can increase the reach of your content exponentially.
Facebook Ads have been hugely successful for many businesses, but there are other networks that may work better depending on your niches like Pinterest or Instagram.
Although it might seem counterintuitive, don't be afraid to occasionally ask followers questions! Engaging with customers can not only make them feel heard but also incentivize them to share their opinion more often.
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4. Generate leads
Lead generation is such an important benefit of social media for businesses that many social networks offer advertising formats specifically designed to collect leads. LinkedIn, Twitter, and Facebook are just a few examples of networks where you can run lead-generation campaigns.
The benefits don't stop there! When you have a robust social presence, it can help improve your search engine rankings in Google and Bing. And when you're actively engaging with your customers on the network, you'll be able to build up loyalty among them--which will help keep them coming back for more from your company.
5. Boost sales
Your social media platforms are an essential component of your sales funnel, which is the procedure by which a new contact turns into a client.
Social networks will be more crucial for product search and e-commerce as the number of people using social media keeps increasing and social sales tools develop. Your social marketing initiatives should now be in line with your sales targets.
6. Customer and audience engagement
Social networks allow you to communicate directly with customers and fans and for them to communicate directly with your brand.
Social media allows for two-way communication as opposed to traditional media, which only allows for one-way communication.
You must be involved if you want your clients and followers to be involved as well. Remain engaged and address questions and comments on your own social media posts in a way that represents your brand.
7. Targeted advertising
Social media ads are a cheap way to advertise your company and share content. They also provide strong targeting options that will help you reach the right audience and maximize your budget.
Savvy marketers have embraced this crucial advantage of social media for business: by 2022, it's anticipated that advertisers will spend more than $56 billion promoting goods on social media.
Our own social media posts in a way that's appropriate to your brand. Verb energy bars, for example, developed a campaign that reached across all of Facebook's apps and services to a custom audience of U.S. adults.
8. Expand your network
As its name implies, social media involves interactions with people who share common interests. But that doesn’t mean that it’s just you and your customers who will be interacting.
With an active social media page, customers can share experiences and advice with other customers. You may even get the attention of influencers in the field, allowing you to work with them to help increase your brand awareness.
Source
Sources:
- CUSTOMER ENGAGEMENT: WHY SOCIAL MEDIA IS THE BEST OPTION RIGHT NOW
- 7 Benefits of Using Social media for Your Business
Author: Jeanette Du Toit [Founder & owner of Jaydee Media]
An IT (Information Technology) Professional with various skills and experience.
Google certified Digital Media Marketer.
An Experienced Web Developer, Web Designer, SEO [Search Engine Optimazation] specialist, Google Adwords + PPC; Digital marketing expert, Lead generation expert and Social Media specialist.