Has your business been affected by the coronavirus?
Google said "If your business is affected by COVID-19, update your Google My Business profile to provide the most accurate information to your customers. For example, change your hours of operation if you’re closing early, or add more details to your description. The updates will show on your Business Profile on Google Search and Maps.
Is the coronavirus (COVID-19) affecting your business?
Google posted in the Google My Business help area as well as sending emails that it wants businesses affected by COVID-19, the coronavirus, to update your profile to provide the most accurate information. This might mean updating your business hours, contact info or more, Google said.
With the recent developments around the coronavirus disease (COVID-19), we all need to make changes to our businesses.
How do you communicate with your customers and how do they communicate with you?
Let your customers know if you’ve made changes to your daily operations.
CLICK ON THE BUTTONS BELOW TO UPDATE YOUR INFO
We recommend doing at least one of the following:
Step 1: Is your phone number up to date?
People may want to contact you directly to ask questions. Maybe you work from home or your business is closed during the 21-day lockdown in South Africa and there is no one at your office to answer the landline. Make sure your phone number is correct where your customers can find you now.
(Click on the button below to update)
Step 2: Have your business hours changed?
If you’ve changed your hours, be sure to inform customers.
(Click on the button below to update)
Step 3: Update your business description
When customers search for you on Google, they’ll see your business description. Update it now to reflect any recent changes.
(Click on the button below to update)
Step 4: Create a post
Share more detailed and timely updates about your business through Posts. Keep your customers informed.
(Click on the button below to update)
Businesses affected by COVID-19: Guidance on updating info and temporary closures
Author: Jeanette Du Toit [Founder & owner of Jaydee Media]
An IT (Information Technology) Professional with various skills and experience.
Google certified Digital Media Marketer.
An Experienced Web Developer, Web Designer, SEO [Search Engine Optimazation] specialist, Google Adwords + PPC; Digital marketing expert, Lead generation expert and Social Media specialist.